Our Collections
Dog Leashes & Belts
Our popular picks for happy, healthy pets.
Shop by Pet
Everything they need, all in one place.
Dog Essentials
Everything you need for comfortable and enjoyable walks.
Cat Essentials
Everyday essentials for happy and comfortable cats.
Happy Pets, Happy Moments
Made for the moments you share.
Frequently Asked Questions
Do you offer FREE shipping?
Yes! We offer 100% free standard shipping on all orders within the United States, with no minimum purchase required.
Can I track my order?
Yes. Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–48 hours for tracking information to appear or update after the carrier receives your package.
Where do you ship?
Acuario Piscis currently ships within the United States only. At this time, we do not offer international shipping.
Do you offer a 30-day return?
Yes, we accept eligible returns within 30 days after the date you receive your order. To be eligible, the item must be unused, undamaged, and include the original packaging and accessories. Please contact us at support@acuariopiscis.com to request return instructions before sending any items back.
How can I contact Acuario Piscis?
We are happy to help. You can email us at support@acuariopiscis.com, call us at +1 (708) 415-3246, or visit our store at 3040 W Cermak Rd, Chicago, IL 60623. Our business hours are Monday – Saturday: 10:00 AM – 5:00 PM (CT) and Sunday: 11:00 AM – 3:00 PM (CT).
Is my payment information secure?
Yes. Your payment information is processed through secure payment-processing systems. Our online store is powered by Shopify's infrastructure, and Acuario Piscis does not intentionally store your complete credit or debit card information on our own systems.
What if my order arrives damaged?
Please inspect your order promptly after delivery. If your item arrived damaged, please contact us as soon as possible at support@acuariopiscis.com. Provide your order number along with clear photos of the damaged item and packaging so we can review the issue and work with you to determine an appropriate resolution.
How long does delivery take?
The total estimated delivery time is 4–8 business days within the United States. This includes our standard order handling time (1–3 business days) plus the carrier transit time (3–5 business days).